Terms of Service

Terms of Service

Our Danbury Air Duct Cleaning professionals are ready to assist you with all your air duct, chimney sweep, and dryer vent cleaning needs. Although we do not offer around-the-clock services, we ensure timely and expert assistance during our operating hours. We specialize in prompt and thorough cleaning for both residential and commercial properties. Trust us to enhance your indoor air quality and safety efficiently and professionally.

The experts at Danbury Air Duct Cleaning are here to help with all your air duct, chimney sweep, and dryer vent cleaning needs. Our skilled technicians excel in providing rapid, reliable cleaning services for homes and businesses. We offer a comprehensive range of services to ensure your indoor air quality is restored quickly and efficiently.

We understand how inconvenient and potentially hazardous dirty air ducts, clogged dryer vents, or a neglected chimney can be. Our team uses advanced tools and techniques to swiftly address these issues. If you’re experiencing concerns with your air ducts, dryer vents, or chimney, we’re here to get everything clean and safe again. We are dedicated to providing top-notch service and helping you return to what matters most with minimal disruption.

Some of Our Emergency Cleaning Services:

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Terms of Service

Effective Date: 2/14/2012

Welcome to Doctor Dryer Vent and Air Duct Cleaning. By using our services, you agree to these Terms of Service. Please read them carefully.

1. Services Provided

Doctor Dryer Vent and Air Duct Cleaning specializes in air duct cleaning, dryer vent cleaning, and chimney sweep services. Our goal is to provide professional, efficient, and reliable service to ensure a clean and safe environment for your home or business.

2. Use of Subcontractors

To meet the needs of our customers and ensure timely service, we may engage trusted subcontractors to perform certain services. All subcontractors are carefully vetted, trained, and held to the same high standards of professionalism, safety, and quality as our in-house team. By scheduling a service with us, you acknowledge and agree that subcontractors may perform the work.

3. Service Appointments

  • Scheduling: Appointments can be scheduled through our website, by phone, or via email.
  • Arrival Time: We strive to arrive within the scheduled time window. However, delays may occur due to traffic, weather, or other unforeseen circumstances.
  • Access: You are responsible for providing safe and clear access to the service area.

4. Pricing and Payment

  • Estimates: Service estimates are provided prior to the appointment. Final pricing may vary based on the specific conditions of your property.
  • Payment Methods: Payment is due upon completion of the service. We accept [Checks, Zelle, cash, credit cards.].
  • Cancellations: Please provide at least 24 hours’ notice for cancellations or rescheduling.

5. Customer Responsibilities

  • Ensure that the service area is accessible and free of hazards.
  • Inform our team of any specific concerns or conditions that may affect the service.
  • Secure pets and children during the service for their safety.

6. Warranties and Guarantees

Doctor Dryer Vent and Air Duct Cleaning guarantees the quality of our services. If you are unsatisfied with the results, please contact us within 3 days of service completion, and we will address your concerns promptly.

7. Liability

While we take every precaution to protect your property, Doctor Dryer Vent and Air Duct Cleaning is not responsible for pre-existing damage, hidden issues, or items that are not disclosed prior to the service.

8. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your information.

9. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Our expert professionals are committed to delivering fast and efficient emergency cleaning services. We ensure a swift response during our business hours. Our technicians are highly trained and equipped with advanced tools to handle your air duct, chimney sweep, and dryer vent cleaning emergencies promptly and effectively.

FAQ'S

We recommend having your air ducts cleaned every 3 to 5 years. However, if you notice significant dust buildup, mold growth, or if you’ve recently renovated your home, it might be a good idea to schedule a cleaning sooner.

Common signs that your dryer vent needs cleaning include longer drying times, a burning smell, excessive heat in the laundry area, or if the outside vent flap doesn’t open properly. If you experience any of these issues, it’s time to schedule a cleaning.

Your chimney should be inspected and cleaned if you notice issues such as excessive smoke, soot buildup, or a strong odor from the fireplace. Annual inspections are recommended to ensure your chimney is safe and in good working condition.

Yes, our cleaning services are designed to be safe for your home. We use advanced equipment and techniques to ensure thorough cleaning while minimizing any impact on your property. Our technicians are trained to handle all equipment with care.

During a duct cleaning service, our technicians will inspect your ductwork, remove vents, and use specialized tools to clean out dust, debris, and contaminants from your ducts. We will then replace the vents and ensure everything is reassembled correctly, leaving your system clean and efficient.

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